Tell us if your circumstances change

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Cookie policy

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Strictly necessary cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website eg logging in etc.

Cookies:
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Performance cookies

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Functional cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies some or all of these services may not function properly.

Cookies:

Currently we do not use these types of cookies on our site.

Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we do not use these types of cookies on our site.

Change of details
If you already receive Housing Benefit and/or Council Tax Support, you must tell us immediately if you or the people living with you have any changes in circumstances. Some changes may mean you are entitled to more benefits, but others could mean you no longer qualify for benefits or should receive a lower amount. Always report any change in circumstances as soon as it happens.

Examples of changes you need to tell us about include:

  • Start or stopping work.
  • Changing jobs.
  • Increase or decrease to earnings.
  • Changes to working hours.
  • Child care payments start, stop or the amount changes.
  • Child leaving education.
  • Changes to any DWP or HMRC benefits you receive.
  • Started receiving DWP or HMRC benefits
  • Changing address.
  • Rent increase or decrease.
  • Someone moving in or out.
  • Changes to private/ occupational pensions.
  • Starting self-employed work.
  • New child.

This is NOT a complete list. If you are unsure, tell us anyway.

Change of details

You will need to provide us with proof of any changes to your circumstances before we can update your claim.

What happens next? 

We will look at your claim as soon as we can and we will write to you if we need more information.

Please leave up to 10 working days for your claim to be processed.