Support for older and vulnerable people

There are a number of services for older and vulnerable people living in this area.

The government provide means tested funding for the provision of adaptations within the home such as level access bathrooms and stair lifts. These adaptations can help people stay independent and better enjoy their homes. This service used to be carried out by the council and was called “Care and Repair” but is now provided by Millbrook Healthcare.

Millbrook Healthcare provides this service for us. Residents must either own or privately rent their home and be responsible for paying for repairs.

We also have grants available to help disabled residents make changes to their properties.

Our Handyman undertakes minor repairs and maintenance works that are too small for general contractors to price, but are too difficult for older and disabled clients to tackle on their own. There is an hourly labour charge plus the cost of materials. On completion of the works you will be invoiced by the Care & Repair Agency. Typical jobs will take around two hours and examples include:

  • Clearing out gutters.

  • Flat-pack assembly.

  • Securing loose carpets.

  • Installing grab rails and galvanised rails.

  • Fitting key safes.

  • Installing staircase handrails.

  • Minor plumbing works.

  • Minor carpentry.

  • Putting up shelving.

  • Installing door chains, bolts, spy holes and window locks.

  • Installing curtain rails and blinds.

This is a very popular service, so we cannot offer a same day service, although priority will be given to urgent cases where health and safety is an issue.
If the job is too large for the handyman to undertake he will refer it back to us where staff will help find another solution.

For more information please contact:
Tandridge Care & Repair Agency
Tandridge District Council
8 Station Road East
Oxted, Surrey RH8 0BT
Telephone: 01883 722000

Our Community Alarm & Telecare service provides an emergency alarm system in your own home, 365 days of the year. Calls are monitored 24 hours a day by specially trained call operators who can summon help.

Our Wellbeing Prescription Plus is social prescribing service. GPs and other health and social care workers can refer older and more vulnerable people to a trained Wellbeing Advisor who will visit them at home to provide support to improve any aspect of their mental, emotional and physical health and wellbeing.

For more information visit the Wellbeing website to complete a contact form or call 01883 722000.

The Westway Centre is closed until further notice because of the coronavirus (COVID-19) pandemic.

The centre will be able to provide some services with the help of Dial-a-Ride such as, collecting shopping and medication or organising for a hot meal to be delivered to your home. Please call 01883 347230. For information about Surrey Choices please call 01483 806650.


In October, we handed over the running of the Douglas Brunton Centre in Caterham to a community based charity on a three year lease. The centre has been renamed the Westway Community Cafe and Wellbeing Centre.

The trustees of the new charity, with continued support from the Council, have created a community hub which provides new and existing activities and services benefitting and enriching everyone who visits, including existing centre users. The look of the centre and aspects of its layout have been improved to attract people of all ages.

Since September, Rachael Reynolds has been running dance classes for children and a manicurist has joined the existing hairdressing and podiatry team. There is a greater variety of food and refreshments available, including a monthly popular Sunday lunch.

The centre has a membership scheme, which gives discounted access to the food on offer, as well as some of the activities. It is also available for functions and celebrations and is fully licenced. For more information e-mail

The Manager and Volunteer Co-ordinator, assisted by a host of volunteers ensure everybody’s needs are catered for.

While the name of the centre has changed to reflect the new purpose, halls and meeting rooms will be named to reflect those who made their invaluable contribution to the centre over the last 34 years.

For more information visit