What if I don’t pay?

If you're finding it hard to pay your council tax, please contact us straight away. The longer you ignore a debt problem, the worse it can become.

Call 01883 722000 and press Option 2, or contact us.

Need independent advice?

If you want to discuss the debt with a third party, or have serious financial problems, the Citizens Advice Bureau (CAB) can help. You can contact the CAB on 01883 730259 (Oxted) or 01883 344777 (Caterham).

Expert debt advice can also be obtained from Step Change Debt Charity on (freephone) 0800 138 111.

Have you received a summons?

In these unprecedented times, there could be many reasons why you have not paid your council tax. If this applies to you, please complete an arrangement proposal and a Council Officer will contact you before your court hearing date.

Recovery flowchart

The below flowchart shows the steps we can take to recover outstanding debt.

Recovery Flowchart