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Manage your council tax online

MyTandridge account

We have introduced a new MyTandridge account for residents and businesses, which means you will need to change the way you sign into your online council tax account.

Once you have created your MyTandridge account, you can link this to your council tax account using:
• The name, postcode and council tax billing number as they appear on your council tax letter.
• Your bank details (if setting up a direct debit).

MyTandridge account is a simple, secure way to easily access our services, using one e-mail address and password.

Find out more about the benefits of a MyTandridge account

Create a MyTandridge account

To manage your council tax online, please sign in or create a MyTandridge account.

It's now quicker and easier to manage your council tax in one place with your other council services. All you need to do is set up your MyTandridge account and link it to your council tax account. You will just need the details from your latest council tax bill.

Sign in or create your MyTandridge account

Once you have signed up you can:

Set up or amend a direct debit to pay your council tax.
Pay your council tax.
View your up to date account information.
Check your balance, review payments and bills.
Switch to paperless billing.
Tell us about changes to your circumstances, which might affect your claims or payments.
Apply for a reduction in council tax, if you're eligible.
Update your contact details.
Upload any evidence we’ve asked you for which will support your claims.
Contact us about any queries relating to your council tax.

Pay by Direct Debit

Setting up a direct debit is a quick and easy way to pay your council tax. You will need your council tax billing number from your latest bill, together with your bank account details. To set up a new direct debit or amend an existing debit online you simply need to sign in or create a MyTandridge account.

MyTandridge account 'how to guides'