Has your bin been missed?

Before you contact us please check you have put your bins out on the right day. The crews collect rubbish and recycling between 6am and 4.30pm. Please only complete our missed collection form after 4.30pm.

Please see further down the page on how to report missed garden waste collections.

Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.

If your recycling, food or rubbish collection has been missed, please let us know within three days of your missed collection using our missed collection form.

Recycling and rubbish collection updates

Due to blocked access, recycling and rubbish will be collected from the following roads on Saturday 19 October 2019:

  • White Hill Lodge and Fern Cottage, Hextalls Lane, Bletchingley
  • Rabys Heath House, Snatts Hill Cottage and Snatts Hill House, Rabies Heath Road, Bletchingley
  • Anchor Way, Blindley Heath 
  • 90-147 Buxton Lane, Caterham 
  • Buxton Place, Caterham 
  • Crane Close, Caterham 
  • Mayfield, 131 Harestone Hill, Caterham
  • Hillhurst Gardens, Caterham
  • Rosedale, Park Road, Caterham  
  • Penrhyn Close, Caterham 
  • Rowplatt Close, Felbridge 
  • Tithe Orchard, Felbridge 
  • Old Pack House, Old Packhouse Cottage, Pilgrim Cottage, Stream Cottage and Tythe Cottage, Church Lane, Godstone
  • 4, 6, 8 Chalkpit Lane, Oxted
  • Epps Close, Warlingham 
  • Roundburrow Close, Warlingham 
  • Batts Farm Cottages, Tithepit Shaw Lane, Warlingham 
  • Bournefield Road, Whyteleafe 
  • Valley View, Godstone Road, Whyteleafe 
  • Woodside, Godstone Road, Whyteleafe 

​If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.

Garden waste

To report a missed garden waste collection please call Biffa's Green Waste Club on 0800 0858 286 or visit their website at www.greenwasteclub.co.uk.