Has your bin been missed?

Before you contact us please check you have put your bins out on the right day. The crews collect rubbish and recycling between 6am and 4.30pm. Please only complete our missed collection form after 4.30pm.

Please see further down the page on how to report missed garden waste collections.

Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.

If your recycling, food or rubbish collection has been missed, please let us know within three days of your missed collection using our missed collection form.

Recycling and rubbish collection updates

Due to blocked access, recycling and rubbish will be collected from the following roads on Saturday 14th December 2019:

  • Buxton Avenue, Caterham
  • 16-147 Buxton Lane, Caterham
  • Buxton Place, Caterham
  • Mountside, Church Hill, Caterham
  • Beckford House, Crane Close, Caterham
  • 85 Orbital House, Croydon Road, Caterham
  • Avante, Croydon Road, Caterham
  • Hillhurst Gardens, Caterham
  • Homesdale Road, Caterham
  • London Road, Caterham
  • Rosedale, Park Road, Caterham
  • Penrhyn Close, Caterham
  • 18-27 Ramsey Place, Caterham
  • Doctors Lane, Chaldon
  • Rook Lane, Chaldon
  • Harrow Road, Chelsham
  • Hickmans Close, Godstone
  • Tilburstow Hill Road, Godstone
  • North Park Lane, Godstone
  • Chalkpit Lane, Oxted
  • The Courtyard, Hoskins Walk, Oxted
  • 22-27 Master Close, Oxted
  • Epps Close, Warlingham
  • Southview Road, Warlingham
  • Succombs Place, Southview Road, Warlingham
  • Bournefield Road, Whyteleafe
  • 228 Godstone Road, Whyteleafe
  • 67-105 Hillside Road, Whyteleafe
  • Butlers Dene Road, Woldingham
  • Lunghurst Road, Woldingham

​If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.

Garden waste

To report a missed garden waste collection please call Biffa's Green Waste Club on 0800 0858 286 or visit their website at www.greenwasteclub.co.uk.