Has your bin been missed?

Before you contact us please check you have put your bins out on the right day. The crews collect rubbish and recycling between 6am and 4.30pm. Please only complete our missed collection form after 4.30pm.

Please see further down the page on how to report missed garden waste collections.

Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.

If your recycling, food or rubbish collection has been missed, please let us know within three days of your missed collection using our missed collection form.

Recycling and rubbish collection updates

This list is updated the day after your usual recycling or rubbish collection day on Wednesdays, Thursdays and Fridays.

Due to delays, recycling and rubbish will be collected from the following roads on Thursday 23 January 2020

  • Little Common Lane, Bletchingley
  • Pendell Road, Bletchingley
  • Abbotts Walk, Caterham
  • Broad Walk, Caterham
  • Avondale Flats, Croydon Road, Caterham
  • Avondale High, Croydon Road, Caterham
  • Essendene Close, Caterham
  • Essendene Road, Caterham
  • Everard Lane, Caterham
  • Furrows Place, Caterham
  • Gaist Avenue, Caterham
  • Highfield Drive, Caterham
  • Highfield Road, Caterham
  • Monks Place, Caterham
  • Oaktree Walk, Caterham
  • Pine Walk, Caterham
  • Rogers Close, Caterham
  • Taunton Avenue, Caterham
  • Tillingdown Hill, Caterham
  • Waltham Road, Caterham
  • Whyteleafe Road, Caterham

Due to Blocked access, recycling and rubbish will be collected from the following roads on Saturday 25th January 2020

  • 112-147 Buxton Lane, Caterham
  • 85 Orbital House, Croydon Road, Caterham 
  • Avante, Croydon Road, Caterham 
  • Ambridge House, Gibson Way, Caterham 
  • The Grove, Caterham 
  • Windrushes, Caterham 
  • 2-8 Chalkpit Lane, Oxted 
  • 37-57 Hamsey Green Gardens, Warlingham  
  • Bournefield Road, Whyteleafe 
  • Whyteacre, Court Bushes Road, Whyteleafe 
  • 228 Godstone Road, Whyteleafe  
  • Valley View, Godstone Road, Whyteleafe 
  • Woodside, Godstone Road, Whyteleafe 
  • Lunghurst Road, Woldingham

​If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.

Garden waste

To report a missed garden waste collection please call Biffa's Green Waste Club on 0800 0858 286 or visit their website at www.greenwasteclub.co.uk.