Has your bin been missed?

Before you contact us please check you have put your bins out on the right day. The crews collect rubbish and recycling between 6am and 4.30pm. Please only complete our missed collection form after 4.30pm.

Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.

If your recycling, food or rubbish collection has been missed, please let us know within three days of your missed collection using our missed collection form.

Recycling and rubbish collection updates

This list is updated the day after your usual recycling or rubbish collection day on Wednesdays, Thursdays and Fridays. 

Due to delays, recycling and rubbish will be collected from the following roads on Tuesday 26 January 2021: 

  • Hollow Lane, Dormansland 
  • Moons Lane, Dormansland
  • Moor Lane, Dormansland 
  • The Platt, Dormansland 
  • Swissland Hill, Dormans Park 
  • Hollow Lane, East Grinstead 
  • Wilderwick Road, East Grinstead
  • Smithers Lane, Edenbridge 
  • Blackberry Lane, Lingfield 
  • Bowerland Lane, Lingfield
  • Mill Lane, Lingfield 
  • Moor Lane, Marsh Green 

If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.

Bin collections and community recycling centres 

As there are more people at home, there is an increase in the amount of waste being collected in the district. Some waste collection services may take longer to be collected and there may be delays or the service temporarily suspended. 
To minimise delays, please follow these guidelines:

  • Put your bins out early and leave them out until they’ve been emptied.
  • Be considerate when parking your car on your collection day, because this will help to ensure the collection vehicles can easily access your road.
  • Put the right items in the right bins. Use the Surrey Recycles search tool to find out what goes in which bin.
  • Reduce the amount of waste you produce. Consider using an alternative reusable item. Read these tips on how to reduce the amount of waste you produce.
  • Compact your recycling into bins as much as possible to maximise space and only put bins out when they’re full.
  • Start composting at home. You can buy a compost bin at a reduced rate, but if you’d like to compost all your food waste, consider buying a waste digester.

Read the latest guidance on how to deal with your waste if you're self-isolating.

Community Recycling Centres

The community recycling centres (CRC) in Caterham on the Hill and in Warlingham are open but are restricting the number people allowed to enter to ensure the site adheres to social distancing guidelines. Only vehicles can enter the CRC, you will be turned away if you are a pedestrian. Please be aware long queues could form on surrounding roads and we would recommend you visit either later the same day or on another day.

Caterham CRC is open every day from 8am to 4pm except on Thursday when it is closed.

Warlingham CRC is only open on Thursday to Saturday from 8am to 4pm.

The Earlswood CRC in Redhill is open every day and at the weekend from 9am to 4pm. Only visit a CRC if you absolutely need to. Visit www.surreycc.gov.uk/recycling before you leave to see if there are any service updates.

Garden waste

Staffing levels have been affected by the Covid-19 pandemic and the difficult decison has been made to temporarily suspend the garden waste service, in order to prioritise rubbish and recycling collections.

This decision will be reviewed again next week. Please check our website or sign up to our e-newsletter for the latest updates.

We are sorry for any inconvenience caused.

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