Has your bin been missed?

Before you contact us please check you have put your bins out on the right day. 

Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.

If your recycling, food or rubbish collection has been missed, please let us know within three days of your missed collection using our missed collection form.

Recycling and rubbish collection issues

There are currently no delays to the recycling and waste collection service.

If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.

Garden waste

To report a missed garden waste collection please call Biffa's Green Waste Club on 0800 0858 286 or visit their website at www.greenwasteclub.co.uk.

Christmas and New Year collections

Recycling and rubbish collection days will change following the bank holidays over Christmas.

Usual collection day

Holiday collection day

Tuesday 25 December

Thursday 27 December

Wednesday 26 December

Friday 28 December

Thursday 27 December

Saturday 29 December

Friday 28 December

Monday 31 December

Tuesday 1 January 2019

Wednesday 2 January

Wednesday 2 January

Thursday 3 January

Thursday 3 January

Friday 4 January

Friday 4 January

Saturday 5 January

Garden waste collections will not take place in the weeks beginning 24 December and 31 December 2018. Please check your garden waste calendar for scheduled collections.