Before you contact us please check you have put your bins out on the right day.
Sometimes our vehicles cannot access a road due to parked cars or there may be unforeseen delays to the service. These will be listed below and updated regularly.
If your recycling, food or rubbish collection has been missed, please let us know using our missed collection form.
Your questions answered
More details about our service and the decisions we have to make when the weather is bad.