We aim to:
- Collect your waste from any point between your front boundary (nearest the road) and your back door, as long as there are no locked gates or loose dogs and it is clearly visible in the same location each time. Please ensure wherever you leave your waste the route taken by our collectors is safe. Typical problems include trip hazards, stairs without hand rails and slippery surfaces such as wooden decking.
- Return your bin (unless you are using a wheeled bin) and its lid.
- Clear up any mess caused by the collectors.
- Treat your property with care and respect.
You can put your waste in your own wheeled bin (please make sure the lid can close). It must not be up or down steps. Your household waste wheeled bin will be returned to the edge of your property - not back to where it was taken from.
If you use a dustbin please make sure it has a lid as this will help prevent it filling with rain water.