Business rates reductions and explanatory notes

Business rates for 2020/2021

We are sending out the business rates (NNDR) bills from 6 March.

  • If you pay by direct debit you do not need to contact us to make any changes.
  • If you pay by standing order or bank payments the new amounts will be detailed on the bill.

If you are responsible for paying business rates, there are certain situations where you may not have to pay the full amount, or may be exempt completely. You can apply for relief, reduction or exemption, but before you do please read this page and our Register for business rates page.

If you are applying for any discretionary relief or have any queries regarding reductions, exemptions or relief, please contact us for details of the specific application process you will need to follow.

Supporting Small Business Relief

This scheme, which will run for 5 years, is intended to support local businesses following the 2017 revaluation, and does not replace any other relief.

The relief will help those ratepayers who, as a result of the change in their rateable value at the revaluation, are losing some or all of their small business rate relief, and as a result are facing large increases in their bills.

To support these ratepayers, the relief will ensure that the increase per year is limited to the greater of:

  • A percentage increase of 5% in 2017/18 (7.5% 18/19, 10% 19/20, 15% 20/21 and 15% 21/22) plus inflation.
  • A cash value of £600 per year (£50 month).

In the first year of the scheme, this means all ratepayers losing some or all of their small business rate relief will see the increase in their bill capped at £600. This is increased by the same figure each year thereafter so that in year five, a ratepayer who paid nothing prior to 01.04.17 because of 100% small business rate relief, (ie moving from £6,000 rateable value or less to more than £15,000) would then, under this scheme be paying £3,000.

Local Discretionary Relief Scheme

The Government has put aside a £300 million discretionary business rate relief fund, so that local authorities can devise local schemes to assist businesses facing rising bills as a result of the 2017 revaluation of all business properties. 

In determining the amount of funding to each Council, the Government used formula that only considered cases where the property’s 2017/18 bill had increased by more than 12.5%, and the rateable value is less than £200,000.

Tandridge has applied both of the above elements within its scheme and will also exclude the following:

  • National Companies, and companies with three or more premises
  • Empty Properties
  • Charities
  • New ratepayers becoming liable on or after 1 April 2017

The Council may review and amend the scheme (both in eligibility and amount of awards) at any time.

If you believe you are entitled to any of the above reliefs, please contact us.

Explanatory Notes 2020-21

Non-Domestic Rates

Non-Domestic Rates, or business rates, collected by local councils are the way those who occupy non-domestic property contribute towards the cost of local services. Under the business rates retention arrangements councils keep some of the business rates paid locally. Further information about the business rates system, including transitional and other reliefs, can be found on

Rateable Value

Apart from properties exempt from business rates, each non-domestic property has a rateable value set by the valuation officers of the Valuation Office Agency (VOA). They draw up and maintain a full list of all rateable values.

The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the revaluation that came into effect on 1 April 2017, this date was set as 1 April 2015.

The valuation officer may alter the value if circumstances change. The ratepayer and others who have an interest in the property can appeal against the value shown in the list if they believe it is wrong. Full details on your rights of appeal are available from the Valuation Office Agency. Your billing authority can only backdate any business rates rebate to the date from which any change to the list is to have effect.

Further information about the grounds on which appeals may be made and the process for doing so can be found on the website or your local valuation office.

National Non-Domestic Rating Multiplier

The local council works out the business rates bill by multiplying the rateable value of the property by the appropriate multiplier. There are two multipliers: the standard non-domestic rating multiplier and the small business non-domestic rating multiplier. The former is higher to pay for small business rate relief. The government sets the multipliers for each financial year according to formulae set by legislation. The current multipliers are shown on the front of your bill.

Business Rates instalments

Payment of business rate bills is automatically set on a 10-monthly cycle, but we can amend this to 12 monthly instalments.

Revaluation 2017 and transitional arrangements

All rateable values are reassessed at a general revaluation. The 2017 revaluation takes effect from 1 April 2017.  For those that would otherwise see significant increases in their rates liability, the government has put in place a £3.6 billion transitional relief scheme to limit and phase in changes in rate bills as a result of the 2017 revaluation. To help pay for the limits on increases in bills, there also have to be limits on reductions in bills. Under the transitional scheme, limits continue to apply to yearly increases and decreases until the full amount is due (rateable value times the appropriate multiplier).

The scheme applies only to the bill based on a property at the time of the revaluation. If there are any changes to the property after 1 April 2017, transitional arrangements will not normally apply to the part of a bill that relates to any increase in rateable value due to those changes. Changes to your bill as a result of other reasons (such as changes to the amount of small business rate relief) are not covered by the transitional arrangements.

The transitional arrangements are applied automatically and are shown on the front of your bill. Further information about transitional arrangements and other reliefs may be obtained from the Council or

Unoccupied property rating

Business rates will not be payable for the first three months a property is empty. This is extended to six months for certain industrial properties. After this period rates are payable in full unless the unoccupied property rate has been reduced by the Government by order. In most cases the unoccupied property rate is zero for properties owned by charities and community amateur sports clubs. In addition, there are a number of exemptions from the unoccupied property rate. Full details on exemptions can be obtained from the Council. If the unoccupied property rate for the financial year has been reduced by order, it will be shown on the front of your bill.

Partly occupied property relief

A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, the local authority has discretion in certain cases to award relief in respect of the unoccupied part.

Small Business Rate Relief

Ratepayers who occupy a property with a rateable value which does not exceed £50,999 and who are not entitled to other mandatory relief or are liable for unoccupied property rates, will have their bills calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.

In addition, generally, if the sole or main property is shown on the rating list with a rateable value which does not exceed £15,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 100%. For a property with a rateable value of not more than £12,000, the ratepayer will receive a 100% reduction in their rates bill.

Generally, this percentage reduction (relief) is only available to ratepayers who occupy either:

  1. One property.
  2. One main property and other additional properties providing those additional properties each have a rateable value which does not exceed £2,899.

The rateable value of the property mentioned in 1, or the aggregate rateable value of all the properties mentioned in 2, must not exceed £19,999 outside London or £27,999 in London on each day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.

An application for Small Business Rate Relief is not required. Where a ratepayer meets the eligibility criteria and has not received the relief they should contact the Council. Provided the ratepayer continues to satisfy the conditions for relief which apply at the relevant time as regards the property and the ratepayer, they will automatically continue to receive relief in each new valuation period.

Certain changes in circumstances will need to be notified to the local authority by a ratepayer who is in receipt of relief (other changes will be picked up by the local authority). The changes which should be notified are:

  • The ratepayer taking up occupation of an additional property.
  • An increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief.

Charity and community amateur sports club relief

Charities and registered Community Amateur Sports Clubs are entitled to 80% relief where the property is occupied by the charity or the club, and is wholly or mainly used for the charitable purposes of the charity (or of that and other charities), or for the purposes of the club (or of that and other clubs). The Council has discretion to give further relief on the remaining bill.

Relief for local newspapers

The government is providing funding to local councils so they can provide a discount worth up to £1,500 a year for two years from 1 April 2017, to office space occupied by local newspapers. This is up to a maximum of one discount per local newspaper title. The eligibility criteria is set out in the case for a business rates relief for local newspapers.

Local discounts

Local authorities have a general power to grant discretionary local discounts.

Hardship Relief

The local authority has discretion to give hardship relief in specific circumstances.

Rating advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Ratepayers who do wish to be represented should be aware members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct. Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance.

Information supplied with demand notices

Information relating to the relevant and previous financial years in regard to the gross expenditure of the local authority is available.

Rate relief for businesses in rural areas

Certain types of properties in a rural settlement with a population below 3,000 may be entitled to relief. The property must be the only general store, the only post office or a food shop and have a rateable value of less than £8,500, or the only public house or the only petrol station and have a rateable value of less than £12,500. The property has to be occupied. An eligible ratepayer is entitled to relief at 50% of the full charge while the local authority also has discretion to give further relief on the remaining bill. Local councils are expected to use their local discount powers to grant 100% rural rate relief to eligible ratepayers.

2018 Autumn Budget

In the Autumn Budget, the Chancellor announced a number of changes to business rates. 

With effect from 1 April 2019, the Government will provide a business rates relief scheme for occupied retail properties with a rateable value of less than £51,000 for both 2019/20 and 2020/21.

The value of the relief will be one third of the bill, after all mandatory reliefs and any discretionary reliefs have been applied.

Businesses that meet the qualifying criteria will be identified and the accounts amended without application. Ratepayers that occupy more than one property will be entitled to relief for each of their eligible properties, subject to State Aid De Minimis limits, and will be asked to complete and return a declaration.

Changes to Business Rates from 1 April 2020

On Monday 27 January 2020, the Financial Secretary to the Treasury made a Written Ministerial Statement announcing additional business rates measures that will apply from 1 April 2020. 

  • Retail Discount – Retail discount will increase from one-third to 50 per cent for 2020/21 and from 1st April 2020 extend to include cinemas and music venues.
  • Newspaper Relief - The £1,500.00 business rates discount for office space occupied by local newspapers will apply for an additional 5 years until 31 March 2025.
  • Pub Relief – An additional £1000.00 discount to eligible pubs with a rateable value of less than £100,000 in 2020/21. This is in addition to the retail discount and will apply after the retail discount.