High hedges

A high hedge is defined as a line of two or more evergreen, or semi-evergreen trees or shrubs which are two or more metres high and which because they are too tall cause problems such as blocking light.

If a high hedge on another person’s land spoils your reasonable enjoyment of your property, because it is too tall, we can deal with complaints only as a last resort if you can show us all other attempts to resolve the matter including mediation, have failed. Mediation advice is available from East Surrey Community Mediation.

High hedges: complaining to the council explains what happens if we get involved.

If you have tried without success to resolve matters and want us to get involved please:

  1. Read our High Hedges Complaint Form Guidance Notes which explains the criteria for making a complaint.
  2. If you meet the criteria please complete our High Hedges Complaint Form and send it to us with your fee, to cover what can be lengthy investigations. We charge £500 currently, reduced to £250 for those receiving certain benefits.