Food waste collections

Your food waste collection

Use your two food waste caddies for your weekly food waste collection service:

  • Keep your small silver food waste caddy inside your home to store food waste.
  • Empty the contents into your larger green animal proof bin with a lockable lid which should be kept outside.

Please leave your locked large green food waste caddy at the edge of your property by 6am on your collection day. We will collect your food waste and return the caddy to the edge of your property. Please put your food caddy out every week if possible, even if you don’t have much in it.

To help the crew return your caddy to the correct property please write your house number or name on it.

If your food waste caddy or recycling bin is damaged or stolen please order a replacement on our website.

To ensure we continue to collect food waste on time, please:

  • Present your food waste caddy next to or in front of your rubbish or recycling wheeled bin, from 6am on your collection day. Please don’t place it behind your wheeled bins as it may be missed.
  • Keep your food waste caddy out for collection until it is emptied by our crew.
  • Wait until the end of the day to report any missed food waste collections. For 80% of properties, food waste is collected by a different vehicle than the ones collecting your rubbish or recycling, so if you think your food waste has been missed, it’s likely our crews won’t have arrived to collect it yet.

You can place food waste directly into your small silver caddy, or you can line it with a plastic or compostable bag, or a small amount of newspaper. You can use anything from old shopping bags to bread or salad bags, but not black bin bags or plastic food packaging.

Lining your caddy will help the food dislodge when the collection crew empties your larger green outdoor caddy. They are emptied by turning them upside down and tapping them on the edge of a large collection bin on the vehicle. If this doesn’t remove all the contents from your caddy the crews are not expected to get it out in other ways – you will need to remove the food.

Place the handle of your large outdoor food caddy upright or down at the front to lock it. This will help prevent animals getting to the contents.