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Pay your rent

Pay your rent online

Please use your tenancy number which starts with 900 and can be found on any rent correspondence.

You can also pay by other methods such as internet banking or set up a direct debit.

If you are experiencing any difficulty in paying your rent, please call the Rent Team as soon as possible.

We will work with you to reach a realistic agreement to pay off any arrears, considering your income and spending on essential items. Our policy is to adopt a firm but fair approach to recovering unpaid rent. If you don’t pay your rent and arrears, you could be evicted from your home.

MoneyHelper provides step-by step guides on how to set up a budget, make the most of your money, pay off debts and start saving.

  • 1st Floor, Caterham Valley Library, Stafford Road, Caterham CR3 6JG. Tel: 01883 344777.
  • Oxted & District, 1st Floor Library Building, 14 Gresham Road, Oxted RH8 0BQ. Tel: 01883 715525.

Visit the website www.citizensadvice.org.uk. 

People facing eviction or repossession in England and Wales are now able to receive expert legal advice free of charge, helping them to keep their homes and avoid lengthy, costly court proceedings.

This advice is available from the moment a written notice has been received by a tenant. They will also be able to have legal representation in court, regardless of their financial circumstances. For further information on this scheme, please visit gov.uk website for more information.

Stepchange can give free information to people living in England and Wales. The easiest way to get started is online. It's free and available 24 hours a day, 7 days a week. Debt happens, let's deal with it together. Visit the Stepchange website for more information.

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