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Flood recovery advice and contacts

Flood recovery advice

Key contacts

If you are concerned about the possibility of your home or business being flooded please contact us on 01883 722000, we will assess the risk and provide sandbags where necessary. Our out of hours number is also 01883 722000.

Please report any blocked road gullies/drains to Surrey County Council.

Sign up to the EA’s free groundwater Flood Alert/Warning service by calling Floodline on 0345 988 1188 or registering online.

Please check the live flood alert map on

For sewage issues contact Thames Water 0800 3169 800 or visit Thames Water - sewer advice.

If you lose power in your home or business premises please contact:

  • UK Power Networks (emergencies and power cuts) residents in Kenley, Croydon and Surrey should call 0800 316 3105 or 01243 50 88 66 from mobiles (charged at the standard network rate) or via Twitter @UKPowerNetworks
  • National Grid (Gas emergency) on 0800 111 999 or via Twitter @nationalgriduk