We investigate complaints about food sold in the area to protect public health and ensure food and food packaging meets the relevant legal standards. When the food is bought outside the Council's area, the complainant will be told which local council should deal with their complaint. In accordance with national guidance standards, we may help transfer any food samples to that council.
If you want to make a complaint please use the following Environmental health complaint form.
When you make a complaint we need to know:
If formal action is necessary you will be asked to make a statement and may be asked to attend court and give evidence.
The Council will not seek to obtain or otherwise negotiate any compensation or redress on the behalf of the complainant(s).
We will investigate complaints about:
Trading Standards (This link will open in a new window) will investigate complaints about:
Separate procedures are operated for allegations of food poisoning or food hygiene .
For further information please contact Environmental Health on 01883 732841 or e-mail firstname.lastname@example.org
Or write to us at:
Tandridge District Council
8 Station Road East
Oxted Surrey RH8 0BT
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