Every year we carry out a number of surveys to monitor residents satisfaction levels with services and to find out were they think we could improve. Where possible, we select residents randomly from the electoral register, or from users of the particular service.
Thank you to everyone who has returned one of our questionnaires.
Surveys 2006- 2007
During 2006 all Councils were required to undertake a series of statutory surveys. A summary of the result is a available below.
Communications survey
During July 2007 over 2,000 households and 1,000 businesses received a copy of a postal survey about how the Council communicates with them. The questionnaire Let's talk - improving our communications with you 2007 will help us find out how information about services reaches residents and businesses and to see where improvements could be made. A copy of the report about the Let's talk - improving our communications with you
questionnaire is available below.
Click on the links below to complete any of the surveys we are carrying out at the moment.
On going surveys
Website survey results
Please click on the links below to see the most recent website survey results.
Planned Surveys
The following surveys are planned for 2008:
