Be scam aware

Scammers have been targeting families, telling them they are due a council tax refund and offering to help get the money back for a ‘fee’ of up to £150. If you receive one of these phone calls, texts or e-mails do not give out any personal information, bank details, card numbers or passwords, even if it seems genuine. 

We will never phone, text or e-mail residents to ask for a payment to release a council tax refund or change your council tax band.