Job vacancies

Our Case Services Officers are the single point of contact for customers throughout their journey in the following themes:

• Regulatory – Services that protect the public, the environment, homes and communities
• Resident Support – supporting our more vulnerable customers that may need higher levels of support, such as housing and benefits
• Business and Income – Services that collect income for the council and support business customers

Case Services manage the vast majority of customer casework ensuing that the Council provides excellent integrated services to customers, focussing on their needs through a single point of contact. They work closely with both the Locality Services and Specialist ServicesPreferably you will have experience of working in an office environment, customer services or contact centre, ideally in a local authority.

The appointment is at grade M1 and therefore applicants must demonstrate that they meet the criteria of the role at M1 level as described in the Role Specification.

Role Specification.

Salary: £25,000 - £34,999
Hours: 37 hours per week.
Location: Council Offices, Oxted. 

How to apply 

Before you apply, please ensure you have read the

Role Specification  

Please apply online.

Timetable for recruitment. 

Our Case Services Officers are the single point of contact for customers throughout their journey in the following themes:

• Regulatory – Services that protect the public, the environment, homes and communities
• Resident Support – supporting our more vulnerable customers that may need higher levels of support, such as housing and benefits
• Business and Income – Services that collect income for the council and support business customers

Case Services manage the vast majority of customer casework ensuing that the Council provides excellent integrated services to customers, focussing on their needs through a single point of contact. They work closely with both the Locality Services and Specialist Services. 

We have four vacancies, two of the appointments will be made at grade M1 and the remaining appointments will be made at TC2. Therefore, applicants must demonstrate that they meet the criteria of the role at M1 level as described in the Role Specification.

Role Specification.

Salary: £15,000 - £34,999
Hours: 37 hours per week.
Location: Council Offices, Oxted. 

How to apply 

Before you apply, please ensure you have read the

Role Specification  

Please apply online.

Timetable for recruitment. 

You will be part of the Strategy and Commissioning department which sets the direction for the Council to support its vision, achieve its ambitions and enhance its reputation. This service area is responsible for the efficient and effective delivery of strategy, policy and projects, underpinned by excellent communications.

If you are a team player with a flexible approach and a willingness to learn, if you enjoy a challenge and have a can-do attitude, this role could be the ideal opportunity for you.

We have a permanent position available at TC2 (£17,364 - £20,190) and a fixed term contract until May 2020 at TA2 (£24,953 - £28,693).

Role Specification.

Salary: TC2 (£17,364 - £20,190)
TA2 (£24,953 - £28,693)
Hours: 37 hours per week.
Location: Council Offices, Oxted. 

How to apply 

Before you apply, please ensure you have read the

Role Specification  

Please apply online.

Timetable for recruitment. 

We are looking for someone with experience in financial systems, accounts payable and general ledger to join our support services casework team, with opportunities to get involved and train in other support services activities.

To succeed, you will need to be committed to the delivery of excellent customer service, resourceful and flexible in your approach and have a willingness to take ownership of cases, to see them through to a successful conclusion. You will have excellent communication skills, be a good organiser, have an eye for detail, and the ability to use initiative and creativity to solve challenging problems.

The appointment of this post will be made at TA1 (£20,735 - £24,441) therefore, applicants must demonstrate that they meet TA1 as described in the Role Specification.

Role Specification.

Salary: £20,735 - £24,441
Hours: 37 hours per week.
Location: Council Offices, Oxted. 

How to apply 

Before you apply, please ensure you have read the

Role Specification  

Please apply online.

Timetable for recruitment. 

We are looking for two enthusiastic, flexible and proactive lawyers, keen to develop their local government expertise, to help us continue our transformation journey. Our in-house legal team provides a full range of advice covering property, contract, data protection, civil litigation and/or prosecutions such as enforcement and regulation. 

You must be either a qualified solicitor, barrister or chartered legal executive (or equivalent), although it is not essential to have worked in local government.

You must be able to provide high-quality legal advice, teamed with a pragmatic focus and have:

• Detailed and extensive legal knowledge gained through qualifications and demonstrable continued professional development.
• Experience of dealing with your own cases.
• Technical competence in your chosen area of law and practice.
• Some supervisory experience to oversee junior members of staff.
• We offer flexible working hours, including home working and an opportunity for personal development to broaden skills across other areas of local government law.

Role Specification.

Salary: Please see Surreyjobs webpage.
Hours: Part-time & Full-time vacancies available. 
Location: Council Offices, Oxted. 

How to apply 

Before you apply, please ensure you have read the

Role Specification  

Please apply online.

Timetable for recruitment.