Job vacancies

Case Officers in the Business and Income Theme are responsible for the collection and recovery of the Council’s revenue income including council tax, business rates, rents and service charges.

In this role you will primarily be responsible for the collection of Council Tax, Business Rates, overpayment of Housing Benefit, former tenant arrears and sundry debts, working with systems including Academy, Orchard, Civica EDM and automated payment systems.   Responsibilities will include updating and maintaining the Council Tax and NNDR Database in line with current legislation, providing advice and support to customers who are having difficulty in maintaining their accounts and  negotiating and monitoring realistic repayment agreements.

Experience of working in a revenue collection environment is desirable, and experience of income collection and recovery within a local authority environment would be an advantage.

The ideal applicant will:

• Have experience of income collection and recovery
• Have a good understanding of the Council Tax and Business Rate collection process
• Understand relevant legislation in relation to Council Tax and Business Rate
• Have excellent customer service and communication skills both in person and on the telephone
• Be a team player who can work in a flexible and supportive manner
• Be able to handle multiple tasks at once and manage their own time well
• Deliver their work to a consistently high standard
• Understand the importance of confidentiality
• Have excellent IT skills, proficient in using Microsoft Office

Salary: £24,953
Hours: 37 hours per week
Location: Surrey

How to apply

Before you apply, please ensure you have read the role specification.

Please apply online.

Timetable for recruitment

We have an exciting opportunity within our Case Services Team for a Case Officer to work primarily within our repairs service are the first point of contact for council tenants regarding the repair and maintenance of their homes. Case Officers are expected to be flexible and supportive of colleagues and may, on occasions, be required to support other service areas within the Case Services remit.

Key responsibilities include:

• Answering telephone calls and other contacts from customers relating to the repair and maintenance of their homes and shared areas
• Responding to routine enquiries from customers providing appropriate advice and information
• The diagnosis, prioritisation and scheduling of repair requirements including raising jobs and organising appointments
• Providing administrative and clerical support to colleagues including producing letters via templates and mail merge, scanning and filing (electronically) of key documents, processing orders and invoices, data entry and database management and scheduling meetings and appointments.

Experience of delivering administration services in an office environment is essential while experience of working in a local authority or similar organisation would be an advantage.

The ideal applicant will:

• Be an experienced call handler and/or administrator
• Have excellent customer service and communication skills
• Be a team player who can work in a flexible and supportive manner
• Be able to handle multiple tasks at once and manage their own time well
• Deliver their work to a consistently high standard
• Understand the importance of confidentiality
• Have excellent IT skills, proficient in using Microsoft Office

Salary: £20, 735 - £24,441
Hours: 37 hours per week.
Location: Surrey

How to apply

Before you apply, please ensure you have read the role specification.

Please apply online.

Timetable for recruitment

Strategy and Commissioning sets direction, within the context of the Council’s vision and political steer, to achieve the Council’s ambitions and enhance its reputation. We are developing a team of multi-skilled Case Officers delivering a high degree of resilience across all themes within Strategy and Commissioning, which includes Land Charges, Street Naming and Numbering and GIS Mapping.

If you are a team player with a flexible approach and have the following skills, this could be the ideal opportunity for you

• Good IT skills in Microsoft Office 365
• Creative, with great attention to detail and accuracy.
• Work well with people at all levels.
• Excellent organisation skills.
• Able to work to strict and tight deadlines.
• Experience in processing Land Charge and Street Naming and Numbering Applications desirable.
• Highly resourceful and excellent at problem solving.
• Strong written and verbal communication skills and a positive ‘can do’ attitude.

In return we’ll offer you a lively and supportive, flexible environment, with lots of opportunities to progress in your career. If this resonates with you and sounds like the kind of challenge you like, we look forward to hearing from you.

Interviews will take place on the 6 January 2020. 

For an informal chat please contact Jayne Roberts on 01883 732895, e-mail jroberts@tandridge.gov.uk 

Salary: £20,735 - £24,441
Hours: 37 hours per week
Location: Surrey

How to apply

Before you apply, please ensure you have read the role specification.

Please apply online.

Timetable for recruitment

We have an exciting opportunity in our Locality Team for a Tree Officer. You will be responsible for inspecting trees, specifying works to them and managing contractors. You should have experience of tree surveying, visual tree assessment, risk assessment and hazard evaluation. You should also have experience of tree work specification setting and be able to demonstrate competence in all these areas. You will hold a minimum of Level 3-4 BTEC/ABC/C&G qualification in Arboriculture or equivalent.

In addition, key skills and experience for this role include an understanding of contracted services, personal drive, excellent verbal and written communication skills and the ability to build effective working relationships with key stakeholders, including the commercial contractors, councillors and the public.

This is a permanent, full-time post and you will need to have a full UK driving licence and use of a vehicle for work purposes, for which an allowance is paid.  

In return we’ll offer you a lively and supportive flexible environment with opportunities to develop and progress in your career.

For an informal discussion about the role please contact Alastair Durkin on 01883 732863.

Please be aware that we may close this vacancy earlier than the stated closing date.

Salary: Up to 34,619
Hours: 37 hours per week.
Location: Surrey

How to apply

Before you apply, please ensure you have read the role specification.

Please apply online.

Timetable for recruitment

Building Futures offers school leavers the opportunity to try out different careers in the property development industry. With a competitive salary, sponsored part-time further education and one-on-one mentoring it is a perfect way to kick-start a career. 

The programme is open to anyone in their final year of school or college studying towards A-levels or an equivalent qualification, although recent school leavers will also be considered.

The Berkeley Group are looking for enthusiastic, articulate and resilient people with an open mind and desire to learn and work. There are no minimum grade requirements but trainees will be expected to go on to part-time further education after their first year, so sufficient grades to continue in education are required.

The programme is available in Berkeley Eastern Counties, St James and St William. Applicants must be prepared to work from the Sevenoaks office in Kent or divisional offices in London. Applicants must be willing and able to travel to developments across Kent and South-East London.

Applications are now open and will close on 31 January 2020.

You can request an application form or contact the Berkeley Group for more information at www.berkeleygroup.co.uk/about-us/careers/building-futures