About us, our vision and priorities

Aspirational for our people, our place and ourselves.

  • Providing high quality, customer focused services
  • Making a difference in our community by supporting those who need it most
  • Creating a thriving economy whilst protecting the local environment
  • Working in partnership with the community and other public services to create opportunities for all
  • Improving the quality of our residents’ lives, including by enabling access to decent and affordable homes
  • Being a proactive, flexible learning environment

To fulfil these we are working on a wide range of projects including:

  • Implementing our Customer First strategy which has redesigned structures and processes across the organisation, putting customers at the heart of everything we do whilst making the way we work more efficient and generating savings;
  • Implementing a strategy for investing in land and property for the Council to remain financially viable and to create more affordable housing;
  • Progressing the Local Plan process to Regulation 22 submission stage, which sets out a vision for the district and provides a framework for the future improvement, development and local protection of the area and Green Belt;
  • Enhancing the vitality and viability of our town centres, including the adoption and implementation of regeneration schemes in Caterham and Oxted;
  • Engaging with multi-agency partners to facilitate flood prevention measures in Caterham, Smallfield and Whyteleafe.

We encourage a friendly team environment and want the right people to join us and get involved in these and other ambitious and exciting projects.

We are currently part way through our Customer First transformation programme which will provide a new operating model for the Council, based on design principles which put the customer first, both internal and external and drives both efficiencies and continuous learning.

Underpinning the new structure and ways of working are a set of attitudes and approaches which were created in collaboration with staff and members.

Attitudes and Approaches framework

The Tandridge District is located to the south of the London boroughs of Bromley and Croydon and just 35 minutes from central London by train. Despite being so close to the capital, the district is rural and green in nature, with rolling landscapes and nationally designated countryside. Excellent transport links, whether by road or rail, make it a very accessible location.

It is a district of contrasts with busy commuter towns and leafy villages. Approximately 70% of the population live in the northern residential areas of Caterham, Oxted, Warlingham and Whyteleafe, which make up about 9% of the Council's geographical area.

The Council offices are in Oxted, the second biggest settlement in the district. We offer recently refurbished, modern premises, along with a flexible working policy and agile working principles, supported by good technology.