Skip to content
Home page
Site map
Search
A-Z of services
Help
Complaints
Enquiries
Feedback form
List of access keys
Language

Advertising policy

Recycling

We collect your blue lidded mixed recycling wheeled bin (please make sure the lid can close), or clear recycling sacks, from the edge of your property nearest the road on alternate weeks. All containers must be available by 6am on your collection day. Please do not put black sacks in your recycling bin as it will not be collected.

Recycling sacks are only supplied where wheeled bins cannot be used because of steep steps or difficult access, and to residents who are unable to physically move a wheeled bin.

Family demonstrating recycling

What you can recycle

Paper & cardboard

  • Books.
  • Cardboard – any size (as long as bin lid can close).
  • Cereal boxes.
  • Computer paper/print outs.
  • Envelopes including window type.
  • Egg boxes.
  • Greeting cards.
  • Junk mail.
  • Newspapers/ magazines.
  • Office paper white & coloured.
  • Other paper including clean paper bags.
  • Paper cups.
  • Shredded paper (please contain in paper bags or cereal boxes when possible).
  • Telephone directories including Yellow Pages and other catalogues.
  • Wrapping paper.

 Plastic

  • Food and drink cartons (eg soup, milk, juice).
  • Plastic caps and lids.
  • Plastic coloured and clear bottles eg detergent, fabric conditioners, bleach, household cleaning fluids, hair care, bath, shower and cooking oil bottles.
  • Plastic coloured and clear drinks bottles.
  • Plastic coloured and clear food trays.
  • Plastic containers eg yoghurt pots, ice cream tubs, margarine containers.
  • Singular plastic carrier bags (not black bags).
  • Plastic packaging (but not cling film or bubble wrap).
  • Toothpaste tubes.
  • Yoghurt containers, straws and other containers.

Metal

  • Aerosol cans (fully discharged).
  • Drink and food cans.
  • Foil, including metal food trays (with any remaining food removed before being put in the recycling bin).
  • Metal lids eg screw tops, beer bottle tops, jam jar lids, can lids.

Glass

  • Bottles and jars (please remove lids. Metal lids can go in the recycling bin and corks should go in the general waste bin).

Collection day

The recycling will be collected on alternate weeks.

What you can't recycle in your blue lidded bin

Some of these can be recycled locally at the community recycling centres.

Guide to recycling and waste services available to households.

How clean does my recycling need to be?

Please remove any big chunks of food and rinse items with leftover washing up water. This will prevent any odours and be cleaner for the operatives sorting the materials for reprocessing.

What if my recycling does not fit in the wheeled bin?

If you often fill up your blue lidded recycling bin then you can have another one by filling in the request a recycling container form. If you don't need an extra bin then you can put extra recycling in plastic bags (no black sacks please) or cardboard boxes next to your wheeled bin and it will be recycled. Please make sure you bin lid can close. Alternatively you can recycling many materials at the recycling bank sites and Community Recycling Centres (tip/dump).

 

What happens to recycling?

All the recycling materials you put in your blue lidded mixed recycling wheelie bin will be taken to a material recovery facility (MRF). Biffa run the MRF we use in Edmonton, North London.

What happens at the MRF?

  1. The MRF comprises a series of conveyor belts, screens and technology to sort all the different materials.
  2. The mixed recycling is unloaded onto the factory floor before the shovel loader scoops it up and loads it in to the main feed (a huge skip).
  3. From there it is loaded onto a conveyor belt. The bags housing the recycling are ripped open, sucked up into a vacuum-like pipe and sent to be recycled while the rest of the material continues on its journey.
  4. The material travels through large cogs, which separate out the heavy glass and large card.
  5. Next a fast spinning set of star shaped wheels removes two dimensional materials such as paper and any remaining card.
  6. Three dimensional items such as cans and plastic bottles drop through to another conveyor belt, where magnets and eddy current separators remove the steel and aluminium cans.
  7. An optical reader detects the different types and colours of plastics and air jets blow them off the conveyor belt into collection hoppers.
  8. Glass is also sorted into different sized grades and small bits of contamination such as shredded paper and bottle tops are removed using cyclone technology.
  9. Finally there is a hand sorting process to ensure that everything that we can recycle is recycled!
  10. Now all the materials have been separated. They are baled up and sent off to be made into new items.

A Biffa vehicle arrives at the MRF in Edmonton to unload mixed recycling onto the factory floor.View of the material recovery facility (MRF) at Edmonton in North London showing the conveyor belts used to sort materials.Image showing bales of mixed recycling at MRF in Edmonton

 

Why should I recycle?

Recycling as much of your household waste as possible reduces your impact on the environment. You will help stop lots of waste from ending up in one of the landfill sites which are already running out of space. Recycling saves natural resources such as trees and oil and reduces the need to quarry sand and metal ore to produce new glass and cans. You will also help to save energy, for example recycling an aluminium can saves 95% of the energy it would take to make a brand new one!

Where can I take my materials for recycling?

You can recycle glass bottles and jars, food and drinks cans, paper, card, cardboard and textiles at recycling bank sites. You can recycle all of these items, and many more, at the two community recycling centres (tip/dump) run by Surrey County Council.

 

What happens if I am away on my collection day?

If you are away on or during your collection day either present the food waste caddy and/or recycling bin for collection before you depart, ask a neighbour/friend if they would mind putting your food waste and/or recycling bin out on your collection day, or alternatively wait until you return.

What happens if I forget to put my recycling bin out?

If your bin is not presented the collection crew will be unable to empty your wheeled bin for that collection and you will have to wait until your next collection day.

I cannot move the wheeled bin?

We can arrange to assess your circumstances. Please call Customer Services on 01883 722000, email customerservices@tandridge.gov.uk, or  visit www.tandridge.gov.uk for more information.

Can I line my recycling wheelie bin?

Yes you can however you do not have to. If you rinse your jars, bottles and food trays before putting them in your recycling bin then it should stay clean. You can also help to keep it clean by lining the bottom with newspaper (or something similar) as this will reuse some of the material before it is recycled, and soak up any trickles from bottles too.

We understand you may wish to use a wheelie bin liner. If you choose to please avoid using black bin liners as these are designed to line waste bins and are recognised by the collection crews as waste, not recycling. Clear wheelie bin liners are available from various outlets online.

Why has the collection vehicle collected from one side of the road but not the other?

The recycling and waste vehicles may collect from one side of the road at a time, coming back to collect from the other side later in the day. This minimises the risk to the crew by reducing the amount of times they have to cross the road and may be a more efficient route for particular roads.

There are lots of steps to my property, how will I get the bin up and down these?

We know many properties have steep steps.  We hope you will be able to find a way to store your wheeled bin and put it out for collection every other week.  If you will not be able to use the wheeled bin, then we can provide plastic sacks for recycling materials.  Please contact Customer Services on 01883 722000 or email customerservices@tandridge.gov.uk.

 

I have just moved to Tandridge what bins should I have?

You should have two food waste caddies:

  1. Silver smaller indoor caddy (approx 5 litres, H23cm x D23cm X W26cm) for your kitchen.
  2. Green larger lockable outdoor caddy (approx 20 litres, H39cm x D39cm x W31cm) for the collection service. Please empty the contents of your silver caddy into your green caddy.

You should also have a grey 240 litre wheeled bin which is used to collect materials for recycling.

The Council does not provide bins for your general waste, these are bought by the householder. We recommend you use a dustbin to contain your waste however if you use a wheeled bin it must not be up or down steps as the crew will have to wheel it to the vehicle to empty it. Wheeled bins will only be returned to the edge of the property.

If you are missing any containers please order them on our website.

If I move can I take my food waste caddies or recycling bin with me?

Please clean both the food waste caddies and the recycling bin, and leave them at your property for the new residents.

How much are we recycling in Tandridge?

The table below shows how much household waste was collected and recycled year by year since 2004.

 

 

 2014/152013/142012/132011/122010/112009/102008/092007/082006/072005/062004/05
Tonnes of recyclable waste 14,942 14,974 12,159 9,595 9,284 9,178 8,308 7,793 7,464 7,001 6,747
Tonnes of non-recyclable waste (rubbish/refuse) 14,020 14,440 15,454 19,039 18,735 19,686 20,455 21,635 23,381 23,585 24,318
Recycling percentage 52% 51% 44% 34% 33% 32% 29% 26% 24% 23% 22%

We really appreciate your help recycling as much as possible and hope that you will continue to help us to recycle even more.

How do I make sure I get my recycling bin and food waste caddy back after a collection?

The crew will return both your recycling bin and your food waste caddy to the edge of your property. If you are worried about the bin being misplaced please write your house number or house name clearly in permanent marker.

What happens if my food waste caddy and/or recycling bin is damaged or stolen?

If your food waste caddy and/or your recycling bin is damaged or stolen please order a replacement on our website.