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How do I report a repair to my Council home?

To report a repair please fill in and submit an online repair request, or e-mail For emergency repairs call 01883 722000 at any time.


To help us arrange the repair quickly, when you contact us we will need your daytime contact phone number and precise information about what needs repairing.

To report a gas central heating or hot water repair, call our gas contractor, Paynes Heating and Plumbing Ltd, on 01825 891723 between 8.30am and 6.30pm Monday to Friday.

If you need to report a gas leak contact National Gas Emergency Service on 0800 111 999

If you need to report a loss of electrical power from the national grid contact EDF on 0800 783 8866

More repairs and improvements information.

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