Get a licensed taxi

Taxis are licensed to be hired immediately - you can get one at a rank, hail one in the street, or pre-book. Private hire vehicles (also called minicabs) are licensed only to collect passengers who have pre-booked with a licensed operator. Both vehicles and their drivers must be licensed to ensure they meet legal requirements.

If you need to get a taxi in this area, check it has a licence plate issued by the Council. If you can't see one, the vehicle may be unlicensed and possibly not insured to carry fare-paying passengers.

Drivers are subject to a number of checks and must clearly display an identification badge. These badges are numbered and have a photograph of the driver.

Do not use a cab if:

There are no taxi signs on the roof or licence plate.
You can't see an identification badge.
The driver appears to be under the influence of alcohol.
The driver does not seem to know the local area.
The vehicle seems to be too old for use as a cab.
The vehicle is in a state of disrepair.

Remember:

Try to pre book a cab or taxi whenever possible.
Don't give your name to the driver - ask them who they are collecting.
Always sit in the back of the vehicle.
All doors should remain unlocked when the taxi is carrying passengers.
Carry your mobile phone in your hand, so it is easily accessible.
If you are at all suspicious, don't get in and make a note of the number plate.

If you have any information about unlicensed taxis call 01883 732775, or Crimestoppers on 0800 555 111.

For further information please contact Tandridge Commercial Services on 01883 732775 or e-mail depot@tandridge.gov.uk

Or write to us at:
Tandridge District Council
8 Station Road East
Oxted RH8 0BT

Maps and directions to our offices.

If you have any comments about our services, please fill in our Contact us form.

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