Cookies

What is a cookie?

A cookie is a small text file that a web page server places on the hard drive of every computer that links to its website. The cookie carries an identification code, which can only be read by the server that generated it, to enable the server to recognise returning users.

The cookie may also store a record of which information the user has submitted to that website, such as personal details or personalised settings. The server can then reuse this information to prevent users having to re-enter information.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

What cookies does our site use?

We use the following cookies on our website.

Google Analytics uses cookies to provide meaningful reports about our website visitors. Google Analytics cookies do not collect personal data about you - see Google analytics cookies (This link will open in a new window).
A session cookie which enables the website to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site.
Website survey pop up - cookie to prevent users seeing the survey pop up each time they access our website or if they have already completed the survey.
Cookies set by the company which manages the advertising on our website. The Cookie contains two bits of information - a unique ID so we can identify the visitor and the privacy choice they have made for personalised content.

We don't have any externally set cookies from third party sites so any cookies we used are just for our website or to improve your browsing session. Any cookies and IP addresses collected from visitors using our site will not be disclosed to third parties.

What happens if I say 'no' to allowing cookies in my browser?

The website will still work and you will be able to get the information you need from the site. But as we develop how the site works and offer more sophisticated services through it this will most likely rely on cookies.

For example if we begin to tailor the content to your interests as expressed by your browsing behaviour this depend on cookies. If you have declined cookies then this kind of service will not be available to you.

What is the impact on our website?

If you decline cookies we will not be able to count your site usage in the statistics we gather about use of the site.

We use Google Analytics to count the number of people who use the site and to analyse how they use it. We do this to make sure that our site is as good as they can be and this is the primary evidence we use when trying to improve what we offer to users. If you decline cookies your site usage won't be counted and measured in this way so we won't be able to take your actions into account when analysing data and seeking to improve our service based on that analysis.

We recommend you allow the cookies we use on this website as they help us improve our website and provide a better service.

How do I delete the cookies?

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, add our domain to the list of websites you do not want accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at All about cookies This link will open in a new window (This link will open in a new window) and About cookies (This link will open in a new window). If you set your browser to refuse cookies, some functionality on various websites may not work.

If you do leave cookies turned on, make sure you log or sign out, especially when using a shared computer. It is good web practice to close down your browser.

What is an IP address?

An IP (Internet Protocol) address is a number unique to each individual computer, which acts as its address and can be used to identify it.

For further information please contact Customer Services on 01883 722000 or e-mail customerservices@tandridge.gov.uk

Or write to us at:
Tandridge District Council
8 Station Road East
Oxted RH8 0BT

Maps and directions to our offices.

If you have any comments about our services, please fill in our Contact us form.

Please complete our web survey This link will open in a new window (This link will open in a new window) to let us know what you think of our website.

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