Our Care & Repair Agency helps older or disabled people with house repairs, improvements or adaptations. Residents must either own or privately rent their home be responsible for paying for repairs.
We help ensure works are carried out by reputable tradesmen at a reasonable cost. Our service includes technical advice, the co-ordination of major works and a Handyperson scheme for small jobs. We also check your entitlement to financial assistance (eg grants and welfare benefits).
From small repairs to major improvements and adaptations, the agency can help with:
Even if you are not entitled to any financial assistance, the Agency can give technical advice and manage larger jobs on your behalf. In these cases, you will have to pay for the work, along with a fee to the Agency based upon the total cost of the works, usually 10% or 12% of the cost of works .
In return we will:
You will be responsible for employing the contractor concerned - the Agency will act in an advisory capacity on your behalf. The contract for the works will be between you and the firm concerned, but we are willing to help if any disputes arise.
We will tell you if you have to make payments, before we commit you to any charges and our advice is always free.
For information on other services provided by Surrey County Council and other agencies, please click on How to Access Adult Social Care Services (This link will open in a new window).
Access for all (Pages)
|Equality and diversity (Pages)|
|Grants and loans for home repairs and adaptations (Pages)|
|IHOT's information brochure (Documents)|
|Older and vulnerable people (Pages)|
For further information please contact Customer Services on 01883 722000 or e-mail firstname.lastname@example.org
Or write to us at:
Tandridge District Council
8 Station Road East
Oxted RH8 0BT
If you have any comments about our services, please fill in our Contact us form.
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